---
title: "Prolegis Security Subscription: Treefort Core & TitleProtect FAQ"
description: "This document covers the \"Security Bundle\" subscription, addressing the benefits, the specific allowances, and the activation process for both Treefort Core IDV and TitleProtect."
---
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January 14, 2026
# Prolegis Security Subscription: Treefort Core & TitleProtect FAQ
**Q: What is included in the new Security Subscription?** A: This subscription provides a dual-layer defense for every file. It includes:
1. **Identity Verification:** Two (2) Treefort Core IDV requests per matter.
2. **Title Monitoring:** Comprehensive TitleProtect coverage (Pre-Closing, Closing, and Post-Closing) for every matter.
**Q: Why should our firm subscribe to this instead of using "pay-as-you-go" options?** A: Consistency and risk mitigation. By making these tools a standard part of your subscription, you ensure that **every** matter—and **every** client—is protected by default. This creates a firm-wide standard of due diligence that satisfies Law Society/FINTRAC requirements and provides superior protection against the rising tide of real estate fraud.
---
#### **Treefort Core IDV (Pre-Closing Security)**
**Q: How many IDV requests do I get per matter?** A: The subscription includes **two (2) Treefort Core IDVs per matter**. This allows you to verify two separate parties (e.g., a husband and wife, or a borrower and a guarantor) at no additional per-use cost.
**Q: What is the difference between Treefort "Core" and "Complete"?**
- **Treefort Core IDV:** Authenticates government ID, performs biometric facial liveness checks, and cross-references credit bureau/mobile data. It is the gold standard for standard transactions.
- **Treefort Complete:** Includes all Core features plus **Banking Verification** (via Flinks). This is recommended for high-risk private lending or clients completely unknown to the firm.
**Q: How does the data get into Prolegis?** A: It’s automatic. Once the client completes the 5-minute process on their smartphone, their verified Name, DOB, and Address—along with the certified PDF report—sync directly back to your Prolegis matter.
---
#### **TitleProtect (Continuous Property Security)**
**Q: When does TitleProtect monitoring actually happen?** A: It provides a "lifecycle" of security across three phases:
1. **Pre-Closing:** Monitors for new encumbrances or liens that appear after your initial search but before closing.
2. **Closing:** Ensures no "gap" registrations occur during the high-stakes closing window.
3. **Post-Closing:** Acts as a 24/7 "silent sentry" long after the keys are handed over, alerting you to "zombie mortgages" or fraudulent transfers.
**Q: How are we notified of a title change?** A: If TitleProtect detects any registration activity on a monitored property, an alert is sent immediately to the firm. This allows you to intercept fraudulent activity before it becomes irreversible.
---
#### **Activation & Support**
**Q: How do I enable this subscription for my firm?** A: If these options are not currently active in your matter header, existing customers can activate them by reaching out to our success team:
1. Locate the **Chat Bubble** in the **bottom left-hand corner** of your Prolegis dashboard.
2. Message us: *"I would like to enable the Treefort/TitleProtect subscription."*
3. Our team will finalize the setup so you can start securing your files immediately.
**Q: Does this require my clients to download an app?** A: No. For Treefort IDV, clients receive a secure link via SMS or email and complete the process in their mobile browser. For TitleProtect, the monitoring is handled entirely in the background between Prolegis and the land registry; the client does not need to do anything.
**Q: Do I need to migrate any data to start using these tools?** A: No. Once the subscription is active, these tools appear as options within your existing matters. You can begin protecting your current files with a single click.
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